Professional account deletion

If you wish to delete your professional account on app.mecalife.com/proplease follow the steps below:

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1. Send a request by e-mail

• Contact e-mail address : [email protected]
• Subject of e-mail Professional account deletion request
• E-mail content Please clearly indicate your wish to delete your account, including the following information:
• Company name
• Name of account administrator
• Account e-mail address

2. Request made by the account administrator

• Important : Only the account administrator is authorized to make a deletion request.
• If you are not the administrator, please contact the person responsible within your company to initiate the request.

3. Confirmation of request

• After receiving your e-mail, we will contact the account administrator to confirm the deletion request.
• This step is essential to verify the authenticity of the request and protect the security of your account.

4. Account validation and deletion

• Once the request has been confirmed by the administrator, we will proceed with the definitive deletion of the account.
• All data associated with the account will be irreversibly deleted.

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Please note:

• Processing time The deletion process may take up to [specify time] working days after confirmation.
• Irrecoverable data After deletion, it will no longer be possible to retrieve account data.
• Transactions in progress Make sure that all outstanding transactions and obligations have been completed before requesting deletion.

For further questions or assistance, please contact us at [email protected].

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We thank you for using our services and look forward to working with you in the future.