Deleting a Professional Account

If you wish to delete your professional account on app.mecalife.com/proIf you are not sure how to do this, please follow the steps below:

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1. Send a request by e-mail

• Contact e-mail address : [email protected]
• Subject of e-mail Request to delete a business account
• E-mail content Please indicate clearly your wish to delete your account, including the following information:
• Company name
• Name of account administrator
• E-mail address associated with the account

2. Request made by the account administrator

• Important : Only the account administrator is authorised to make a deletion request.
• If you are not the administrator, please contact the person responsible within your company to initiate the request.

3. Confirmation of request

• Once we have received your e-mail, we will contact the account administrator to confirm the deletion request.
• This step is essential to verify the authenticity of the request and protect the security of your account.

4. Validating and deleting your account

• Once the request has been confirmed by the administrator, we will delete the account permanently.
• All data associated with the account will be irreversibly deleted.

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Please note:

• Processing time The deletion process may take up to [specify time] working days after confirmation.
• Irrecoverable data : After deletion, it will no longer be possible to retrieve data linked to the account.
• Transactions in progress Make sure that all outstanding transactions and obligations have been completed before requesting deletion.

If you have any further questions or require assistance, please do not hesitate to contact us at [email protected].

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Thank you for using our services. We look forward to working with you in the future.